Tag

Continuous Improvement

2 stories about continuous improvement - what is happening, and what to do about it.

• HRreview · 21 August 2026

  Just 6% of employers see lasting change after tackling toxic behaviour, survey finds

  This is the whole argument in one number. Forty-five per cent got the improvement and then watched it decay - which is not a finding about bad interventions, it is a finding about interventions. Anything that happens once decays.

• Microsoft · 5 May 2026

  2026 Work Trend Index Annual Report: Agents, Human Agency, and the Opportunity for Every Organization

  The largest AI study of the year went looking for what decides whether the investment lands, and it was not the model, the licence or the training budget. It was the culture around the person using it.